Color Star Technology Co (CSCW)

CSCW NEWS

Call center staffers explain to researchers how their AI assistants aren't very helpful By Thomas - 2 weeks ago

ai-pocalypse Recent research details how customer service reps at a Chinese utility's call center often struggled when trying to use an AI assistant, and were forced to make manual fixes. Researcher… [+4066 chars]...

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Calendar By INTR - 2 weeks ago

Authors:INTR Staff  July DIS '25: ACM Designing Interactive Systems Conference (Funchal, Madeira)July 5–9, 2025https://dis.acm.org/2025/ CUI '25: ACM Conversational User Interfaces Conference (Wa… [+2224 chars]...

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Science as a commons: Motivations for continued participation in citizen science projects By Site Author - 3 weeks ago

Abstract The study of the commons is a growing field of research that is highly relevant to fostering the sustainability of shared resources, including knowledge resources. Citizen science has great… [+89302 chars]...

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