Color Star Technology Co (CSCW)

ai-pocalypse Recent research details how customer service reps at a Chinese utility's call center often struggled when trying to use an AI assistant, and were forced to make manual fixes. Researcher… [+4066 chars]...

Authors:INTR Staff  July DIS '25: ACM Designing Interactive Systems Conference (Funchal, Madeira)July 5–9, 2025https://dis.acm.org/2025/ CUI '25: ACM Conversational User Interfaces Conference (Wa… [+2224 chars]...

Abstract The study of the commons is a growing field of research that is highly relevant to fostering the sustainability of shared resources, including knowledge resources. Citizen science has great… [+89302 chars]...